IRS Website Abstract

The IRS website is an internal website used by 120,000 users nationwide. It is an internal site only accessible within the IRS intranet. The Integration, Development, Engineering, and Support Services (IDEA) Lab website has 3 areas: Software Ordering, Software Change Request, and Issue & Tracking. The Software Ordering portion of the website is used to make available and distribute software products that have passed integration testing, and have been approved for enterprise-wide deployment. The Software Change Request portion of the website manages and provides the status of all software change requests related to the PC Desktop environment. The Issue & Tracking portion of the website is used to manage and track problems and errors related to the PC Desktop environment.

IRS Website Requirements: The Website requirements consisted of the following subset:

• Provide a list of documents related to IDEA Lab policies, procedures, directions, and other relevant issues related to the daily lab actives. All documents will be viewable and downloadable by all users.
• Provide a list of documents related to Software Ordering. All documents will be viewable and downloadable by all users.
• Provide the ability for users to search for, select, and download Software Executable and Installation packages (.exe and .msi.)
• Allow authenticated users the ability to download Software Applications.
• Create management reports. Report format and content is based upon existing data requirements and format standards.
• Allow a user to generate ad-hoc reports based upon the user's data element selection

Document Management
All documents, software applications, and installation packages are grouped according to topic, content, and accessibility. Figure 6 shows the IDEA Lab home page. In the upper right corner of the page, "Lab" is a hyperlink that redirects the user to a page that lists all IDEA Lab documents. "Documentation" is a hyperlink that redirects the user to a page that lists all Software Ordering documents. "FTP Site" is a hyperlink that redirects the user to the FTP site where software executables, software installation files, and patches may be downloaded. The most recent documents, downloads and patches are available on the right side in the middle of the page in a table titled "Recent Releases, Downloads and Fixes."

Create Management Reports
Managers have access to all predefined reports that are executed and distributed on a weekly basis. In the first group of "Product List Reports", the user selects the PC Operating system and the Product Status, then clicks on the "HTML icon" for the report in web page format, or clicks the "Excel icon" for the report in MS Excel. Other report types filter and group information based upon the selected criteria.

User Ad-Hoc Reports
All users have access to generate an ad-hoc Software Change Request report as shown. A user selects the content of the report, such as business unit, primary and secondary sort fields, start date, end date, and the format of the report. The ad hoc report may be generated as an HTML web page, a MS Word file, or a MS Excel file